Thank you for choosing our studio for your creative projects. Adherence to these rules ensures a professional and respectful environment for all users.
All studio bookings must be confirmed in advance. Double-check your reservation details, including the date, time, and duration of your rental.
Follow provided access instructions and do not share access codes or keys with unauthorized individuals.
Maintain a clean and organized studio. Clean up after your session, disposing of trash properly. Failure to do so will result in a $50 cleaning fee.
Ensure your guests are aware of and follow all studio rules. You are responsible for their behavior. No more than 8 guest per booking.
Interested in more than 8 guest? Please feel free to contact us for more info.
Report damage immediately, and be prepared to cover repair or replacement costs, as outlined in your rental agreement.
Arrive on time and conclude your session as scheduled to respect other users' time. Failure to do so will result in a $20.00 charge to card on file.
Handle studio equipment with care, report damages immediately, and ensure proper storage after use.
No smoking or open flame is allowed inside the studio or on the premises. No Exceptions!
Prioritize safety, follow safety guidelines, and report concerns immediately. Lock the studio when not in use and secure personal belongings. We are not responsible for lost or stolen items.
Pets are not allowed at our Norfolk studio location but are allowed at our VB locations with approval. Please contact us for further details.
At Rent A Set Studio, we understand that unforeseen circumstances may arise, requiring the need to cancel or reschedule your studio rental. To ensure clarity and fairness in such situations, we have established the following cancellation policy:
To reschedule or cancel your studio rental, you must notify us at least 24 hours in advance of your scheduled booking without having to book a new session. We do not offer refunds for any rentals once a reservation has been made. We will provide a coupon code for use at the original dollar value that can be used towards a future booking.
Failure to arrive at the studio on your scheduled rental date and time, without prior notice, will be considered a no-show. In the event of a no-show, any payments made will be forfeited.